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FAQS
You ask, we answer
​The team at Farmstand Fido has compiled answers to some of the most frequently asked questions below.
If you can’t find the answer you're looking for or need further help, feel free to reach out anytime.
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DO YOU USE ORGANIC INGREDIENTS?We use a mix of organic and all natural ingredients. Our vegetables are locally sourced with a unique twist - our carrots are upcycled from the pulp left after Boa Vida creates their organic juices. We love supporting sustainable practices that reduce food waste and especially like supporting fellow small businesses.
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HOW MANY TREATS CAN I GIVE MY PET?Most veterinarians recommend that dog treats make up only 10% of a dog's total caloric intake each day. Since our pups come in so many different sizes, we do not make serving recommendations.
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WHEN WILL I RECEIVE MY ORDER?We aim to have our treats to you and your pup no longer than 5 - 10 days after you've placed your order.
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DO YOU SHIP INTERNATIONALLY?Sorry, not at this time.
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HOW LONG WILL THE TREATS LAST?We expect your pup will love his treats so much that you'll be buying again in no time, but just in case... the treats will last in a cool, dry spot or in the refrigerator for up to eight weeks or in the freezer for up to 6 months.
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CAN I EDIT OR CANCEL MY ORDER?As long as your order hasn't shipped yet, we'll do our best to change or cancel it for you. Please contact us at info@farmstandfido.com.
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WHAT ABOUT RETURNS?We do not take any returns because of the nature of our goods but we do want you (and your pups) to be happy. Please email us at info@farmstandfido.com with any concerns. Consider donating any unopened product to your local shelter or dog in need.
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DO YOU SELL WHOLESALE TO RETAILERS?We do! Please email us at info@farmstandfido.com.
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DID WE MISS YOUR CONCERN?Email us at info@farmstandfido.com
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